Phil Hall Title ---- Commercial applications of A.I. with pattern matching method Abstract --------- Having a Conversational Interface to information is increasingly essential online and will likely become more so over the coming years. People have questions (lots of them), there is FAR too much information about and FAQs are at best... less than optimal. Over the past few years there has been some great steps forwards with Pattern Matching Artificial Intelligence ( also known as Chatterbots ) and a market is now opening up with the likes of Cahoot, Ikea and Lloyds TSB recently launching conversational response systems. What we have broadly in the Chatterbots marketplace are: some that are good, some bad and some ugly. The best are able to verbally deliver websites, talk todatabases or other applications and feedback the thoughts and feelings of users ... on a large scale and with high accuracy. Phil Hall has been instrumental inthe development of this market and brings to the party a defining configuration of A.I. via his company Elzware. This talk will show some of the structure of this configuration and look to engage in more broad questions of where A.I. is in the requirements of the Information Age that is dawning at this time. There will be no need to plug yourself into anything ...